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DIGIWIEW

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Berichten die geplaatst zijn door DIGIWIEW

    Amerikaanse TV in Nederland

    in Zenderlijsten en frequenties

    Geplaatst:

    hoi heb het geprobeert maar krijg een heleboel vragen

    zie hier het chat bericht van mij met deverkoper

     

     

    Thank you for contacting a2bTV Customer Support. This is an automated message to alert you that your case has been received and will be assigned to the next available customer support representative.

    You will receive updates as your case is handled by our support team.

    For your reference, here are the details of your request:

    Case #CS20042 - "Chat Transcript"

    Your message history can be found below. If you would like to update your support issue, simply reply to this email.

    We'll be in touch with you shortly.

    ________________________________________

    Message History

    The following transcript has been automatically forwarded to you.

    General Info

    Chat start time Feb 4, 2009 10:02:33 AM EST

    Chat end time Feb 4, 2009 10:13:47 AM EST

    Duration (actual chatting time) 00:11:13

    Operator Ian

    Pre-Chat Survey

    What is your name? digiwiew

    Email Address digvieiw@////////

     

    Phone Number 0031////////////

     

    With whom would you like to chat? Customer Service

    For full information see Chat Transcript Report

     

     

    Chat Transcript

    info: Please wait for a site operator to respond.

    info: You are now chatting with 'Ian'

    Ian: Hi Digivew

    Ian: How can i help you ?

    digiwiew: hello tan

    digiwiew: i needa log in and pasword

    Ian: Sure, I can help you with a demonstration.

    Ian: May I ask how you heard about our service?

    digiwiew: for the player

    digiwiew: thru a sat board for satelite

    Ian: To get good picture quality on our TV service, we recommend Internet download speeds of at least 512Kbps. Have you taken our speed test to see how fast your download speeds are?

    digiwiew: i want to watch cmt

    digiwiew: i hafe a turbo speed internet

    Ian: Please take our speedtest, it will help us set you up. You can take it here. http://209.151.225.252/

    Ian: Let me know what speed you got from it.

    digiwiew: downlaod 3670 uplaod 472

    Ian: Before we get started, our satellite TV provider requires all customers to have a US residential address. Do you have a current or former US address?

    digiwiew: no idont

    Ian: I'm afraid you don't qualify for the service then. Do you have friends or relatives in the US who could sign up for you ?

    digiwiew: yes i do

    Ian: It's important that they don't already have DirecTV.

    digiwiew: i dont no that

    Ian: Let me give you the requirements.

    digiwiew: oke

    Ian: Our customers do need a past or current US residential address. We will also need a US phone (or VOIP) number.

    Ian: The US address must be in your name. Our satellite provider, DirecTV, will confirm the address with a credit check. They will not authorize an account unless it's confirmed.

    Ian: Our satellite provider, DirecTV, requests a US Social Security number. If you do not provide one, they require a deposit for their satellite receiving equipment.

    Ian: If you don't provide a US Social Security number, the deposits are $200 for a standard receiver or $300 for the Digital Video Recorder. The satellite provider will credit this back to you in $5 increments each month on your bill.

    Ian: a2bTV does not have a minimum contract period. DirecTV does require an 18 month commitment for a standard receiver and a 24 month commitment for a DVR. Early cancellation fees do apply.

    Ian: If you cancel your DirecTV account early, DirecTV will charge you $20 X the number of months left on your contract. For example, if you cancel half way through an 18 month agreement, you will be charged $180 ($20 X 9 mos).

    Ian: You can keep your DirecTV account when you move back to the states. We'll ship your receiver to you and DirecTV will send somebody to your house to install a dish on your roof for free.

    digiwiew: i think this is not gooien to work

    Ian: I understand. I'm sorry about that, but thank you for your interest in our service.

    digiwiew: thank you by by

    Ian: Have a good day.

    ________________________________________

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    SkyDigibox, wat doe ik ermee?

    in Overige merken

    Geplaatst:

    hoi als je geen kaart hebt krijg je na de laatte update geen beeld meer alleen op de fta kanalen groeten digiwiew ps niet alleen een mooie epg de rest is ook gaaf neem een abbo je zult er geen spijt van krijgen , <img src="/ubbthreads/images/graemlins/biggthumpup.gif" alt="" />

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